Transaction Fees

Trading Fee

Trading Fees is calculated at 0.7% of the total transaction amount.

Deposit Fees

Your bank might charge additional fees for cash or EFT deposits.

Currency Fee
R ZAR 0.4% max R250
BTC 0.0
BCH 0.0
LTC 0.0
XEM 0.5/10K max 1.25

Withdrawal Fees

You do not have to withdraw using the same payment method you used for depositing funds. You can withdraw your funds using any payment method available on the exchange.

Currency Fee
R ZAR 0.4% max R250
BTC 0.001
BCH 0.01
LTC 0.02
XEM 0.1

If you are unable to withdraw funds:

  • Make sure that you have enough funds in the account for the amount you want to withdraw.
  • If you have changed your personal details, we will have suspended withdrawals for 72 hours. Please wait until the end of this period.
  • Withdrawals are only available after executing at least one transaction on the exchange and once you have been verified.
  • You might have carried out some suspicious transactions. Security Service could have temporarily blocked your account for review.
  • Contact the Customer Support Team.

How long do deposits and withdrawals take?

  • Deposit and withdrawal times vary depending on the selected currency and payment method. Deposits via bank transfers can take up to 2-5 days.
  • We reserve the right to delay customer's withdrawals for up to 72 hours for security checks.
Please note
  • Take into account the fees incurred due to the selected trading strategy.
  • Select an exchange with your goals in mind to reduce your costs. Crypto currency exchanges with minimal transaction fees usually balance it out by high deposit/withdrawal fees.
  • You can exchange fiat money for crypto currency at this exchange, and crypto currency for fiat money.
  • Under the terms and the conditions of the exchange, you need to complete verification in order to work with fiat funds.
  • Exchanging crypto currency to fiat funds without registration or fees is only possible when working with private parties, which is not safe.
  • Our exchange does not allow transfer of funds between customers' accounts.
  • There are restrictions on transfers to bank cards.
  • American cards are not allowed for deposits and withdrawals.